Manufacturers Association of Nigeria (MAN) has called on stakeholders to reevaluate their service delivery systems by adopting a forward-looking strategies to aligned with the nation’s evolving industrial sector.
The Director-General of MAN, Mr Segun Ajayi-Kadir, who made the call during a business luncheon on Thursday in Lagos, said that the move would would help to address economic pressures.
The News Agency of Nigeria (NAN) reports that the business luncheon, themed: “Delivering Quintessential Membership Service in an Era of Economic Downturn” organised by the Apapa Branch of the MAN, is its 14th Edition.
Ajayi-Kadir said that the event was both a call to everyone desiring a more supportive environment and a strategic direction that all members were required to align with.
He explained that quintessential service entailed delivering service at the highest standard, marked by professionalism, excellence, empathy and responsiveness.
According to him, in spite of the current macroeconomic realities plaguing global business operations, manufacturers must aim to exceed expectations.
“An internal survey by MAN reports that unsold inventory rose sharply from N1.1 trillion in 2023 to N2.1 trillion in 2024. You can imagine a subsector or a sector, depending on how you look at it, having two trillion worth of unsold inventory.
“Additionally, challenges related to transport and logistics, infrastructure, particularly around major ports and industrial corridors, make the operating environment unconducive for manufacturing. The impact of these challenges is evident in the sector’s capacity utilisation and its contribution to GDP , which have hovered around 5.5 per cent and 10 per cent respectively, over the past 12 months,” he said.
Ajayi-Kadir expressed concern that in spite of Nigeria’s abundant resources and industrial potential, the manufacturing sector’s growth was as low as 1.40 percent in 2023, adding that the growth declined further to 1.38 percent in 2024.
He outlined new initiatives, including the environment and green manufacturing unit, international cooperation and advocacy division and membership satisfaction monitoring unit, as strategic responses to emerging industry needs.
Ajayi-Kadir said that the goal was to significantly boost the profitability of the members’ investment, grow the economy, and improve the well-being of Nigerians.
“The MAN of the future is a transformative journey that requires a shift in mindset, operations, leadership, and accountability in our responsibilities,” he said.
Chairman, MAN, Apapa Branch, Apostle Raphael Danilola, expressed concern about the unpredictable rise in production costs, particularly for manufacturers operating under the Band-A electricity tariff.
Danilola said that many businesses were struggling to pay the bills.
He decried the growing trend among regulatory agencies, particularly in the state that prioritised revenue generation over their oversight functions.
According to the chairman, there are instances where manufacturers faced multiple levies, taxes and overlapping compliance demands from proliferation of Ministries, Departments and Agencies (MDAs).
“Manufacturers across all sectors have already borne the brunt of regulatory and economic pressures.
“At this point, there is fear of further decline. What is urgently required is a coordinated effort to reverse the trend,” he said.
Danilola urged manufacturers to reassess their strategies, strengthen cooperation and become more deliberate in policy engagement.
He called on them to collaborate in defending their businesses against policies suffocating the industry, adding that members must become more actively involved in defending the sector’s interests.
